Terms of Service
Last updated: February 2, 2026
1. Acceptance of Terms
By accessing and using cpaas.ai's AI voice agent services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
cpaas.ai provides enterprise-grade AI voice agent services designed to automate customer conversations, support, and engagement. Our platform enables businesses to deploy intelligent voice agents for various use cases including customer support, lead qualification, and appointment booking.
3. User Obligations
You agree to:
- Provide accurate and complete information when requesting a demo or using our services
- Use our services only for lawful purposes and in accordance with these Terms
- Not use our services to transmit harmful, offensive, or illegal content
- Maintain the confidentiality of any account credentials
- Notify us immediately of any unauthorized access to your account
4. AI Voice Agent Usage
When deploying AI voice agents, you are responsible for ensuring compliance with all applicable laws and regulations, including but not limited to data protection, consumer protection, and telecommunications regulations in your jurisdiction.
5. Intellectual Property
All content, features, and functionality of our services, including but not limited to AI models, software, text, graphics, and logos, are owned by cpaas.ai and are protected by copyright, trademark, and other intellectual property laws.
6. Service Availability
While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services with or without notice.
7. Limitation of Liability
To the maximum extent permitted by law, cpaas.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
8. Data Processing
Our processing of your data is governed by our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided by you is accurate.
9. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any reason, including breach of these Terms.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.
11. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
legal@cpaas.ai